PRIVACY & TERMS Last Modified September 25, 2019
Evermore Gardens respects the privacy concerns of our customers and we value your trust in our products and services. This Privacy Statement is meant to help you understand the types of information we collect, how we use this information, and the choices you can make. This Privacy Statement applies to the United States and Canadian visitors to the Evermore Gardens website or where this notice is posted (the “Site”). By accessing the Site where this policy is posted, you accept the terms of this Privacy Statement and any updates that we make. Third-Party Links on Our Website.
What Information Do We Collect?
How Do We Use the Information We Collect?
Why Do We Share the Information We Collect?
Cookies & Other Similar Technologies.
How Do We Keep Your Information Secure?
Data Transfers and Processing.
Children’s Online Privacy.
Your California Rights.
What Choices Can I Make?
How to Contact Us.
Changes to Our Privacy Statement.
THIRD PARTY LINKS ON OUR WEBSITE
WHAT INFORMATION DO WE COLLECT?
We collect personal information, or “personal data,” in order to operate our business and provide our products and services.
Personal data is the information that identifies you as an individual. The type of personal data we collect depends on your interactions with us and how you use our products and services. Some Personal Data Is Provided by You. We collect some personal data based on your interactions with us. Some personal data is collected when you use our website and some personal data is collected when you use our products or services. For example, you provide us personal data when you: • Make a purchase • Contact us with a question • Participate in a promotion or survey • Request a brochure You may choose not to provide certain personal data; however, you may be unable to use a certain product or service or be unable to access certain functionalities of our website. For example, your name and contact information are needed to process your order. Some Personal Data Is Received from Third Parties.
We also collect some personal data from third parties, through technology such as cookies, and when you use third party services. Some Data Is Collected by Our Website. Our website collects aggregated data about site visitors which alone cannot be used to identify you. We use this information to learn about how our website is used.
TYPE OF INFORMATION WE COLLECT
The type of personal data we collect depends on the features of the Site that you use which may include: Contact Information. We may collect your first and last name, email address, postal address, phone number, or other similar contact information. Account or Billing Information. We may collect data necessary to process your payment if you make purchases, such as your credit card or bank information. (We do not retain credit card information if a third party site such as PayPal is used to process payment.) We may also collect information related to your account such as your username or password. Product Information. We may collect product information such as your purchase history, or product interests. Demographic Information. We may collect demographic information. If you choose not to provide us with person information, you may still access our Site, however you may be unable to use a service or unable to access certain functionalities of the Site such as processing an order.
INFORMATION COLLECTED AUTOMATICALLY
To improve our Site and services, we collect and use aggregated information that does not personally identify you. When you visit the Evermore Gardens website, we may automatically receive your computer’s internet protocol (IP) address, your operating system and browser type, the web pages you visit on our website, the address of any referring website, and your geographic location. This information is used to operate, maintain, and manage our Site and related services. For example, we may calculate the average number of site visitors who visit a particular webpage on our website.
Purpose This section outlines what data is collected and how it is used. Some website data is collected automatically an example of this is data processed by google analytics from the Evermore Gardens website. Google Analytics is Evermore Gardens’ primary web traffic tracking and monitoring program.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the personal data we collect to communicate with you and to provide the products or services you have requested. We also use data we collect to operate our business, improve our products and services and to send you marketing offers that we think may interest you.
TO PROVIDE AND IMPROVE OUR SERVICES
We use your personal data to provide our services and facilitate communication between you, and Evermore Gardens. We may also use your information to understand how our customers use our Site in order to improve our services and your experience.
TO COMMUNICATE WITH YOU
We use your personal data to respond to you when you contact us. We may also use your personal data to communicate with you about Evermore Gardens products or services, or regarding promotions and marketing that we believe may interest you. To update your preferences or to opt out of receiving certain communications, please see What Choices Can I Make?
Purpose This section touches on the fact that Watertech uses remarketing and use email contacts from the site to send email newsletters with promotions and sales information. It also covers data provided to Watertech from its vendors for shipping and billing purposes.
WHY DO WE SHARE THE INFORMATION WE COLLECT?
We share personal data with your consent or to complete the transaction of a service you have requested or authorized. We share personal data with our affiliates, vendors and third-party service providers as described in this notice to process it for us. We also share personal data if required by law, to protect our customers or others, to maintain the security, or to operate our business. We will not sell or rent your personal data to third parties without your permission.
Purpose Evermore Gardens uses a credit card processor for direct orders and a number of shipping companies. This section outlines how Evermore Gardens uses personal data.
EERMORE GARDENS AFFILIATED SUPPLIERS.
Everything is a nationwide company that works with a network of trusted authorized suppliers. We share your personal data with an Evermore Gardens authorized supplier near you to facilitate product sales, shipment, delivery, or installation as well as to provide maintenance and other services related to your product. We also share your personal data with other companies within the Everything family for marketing and sales purposes. Evermore Gardens authorized dealers also share some personal data with us in connection with your purchases. For example, we may receive information about your purchase for shipping or the information may be required for order clarification such as the case in custom orders or modifications. Purpose This section outlines how Evermore Gardens could obtain data from a vendor. The need for collecting that information.
THIRD PARTY SERVICE PROVIDERS
We may share your personal data with third parties to perform services on our behalf such as, providing technical services, processing your payment, providing a service you have requested, or facilitating marketing activities and other promotions. These third parties may only use the personal data that is necessary to perform the function required and may not use it for any other purpose.
Purpose Evermore Gardens uses a credit card processor for direct orders and a number of shipping companies. This section outline how Evermore Gardens uses personal data.
INTEREST BASED ADVERTISING
You may visit the Digital Advertising Alliance, Network Advertising Initiative, or the Digital Advertising Association of Canada for more information on interest based advertising and to exercise your choice to opt out of certain ad targeting from participating companies.
Purpose Evermore Gardens uses or has used in the past a number of remarketing platforms. This includes Google Remarketing, YouTube remarketing, and Facebook remarketing. This section also includes informational links to Google Ad setting and links to more information on interest-based advertising. Included here is a link to the digital advertising association of Canada. Thou, not a large market for Evermore Gardens it does generate some international sales. As such, Evermore Gardens should comply with that countries marketing policies.
TO COMPLY WITH LEGAL OBLIGATIONS
Evermore Gardens may access, preserve, use, or disclose your personal data if we have a good faith belief that the law requires us to do so, or that it is reasonably necessary to detect, prevent, and address security, technical issues, or fraud. BUSINESS USE Evermore Gardens may access, preserve, use, or disclose your personal data in order to protect the rights of the business, its property, its employees, and others, or to enforce Evermore Gardens billing or contracts. In the unlikely event that Evermore Gardens is involved in a merger, acquisition, sale, or other change in ownership, our customers’ personal data may be among the transferred business assets.
COOKIES & OTHER SIMILAR TECHNOLOGIES
Purpose Evermore Gardens uses social media and social media marketing. The main function of this section is to disclose the use of Facebook pixel and other such social media cookies. Facebook pixel is a function of Facebook’s remarketing program that Evermore Gardens uses for special and seasonal promotions. This section has the secondary function of stating that other social media sites used by Evermore Gardens may use data collection cookies and information about these cookies.
HOW DO WE KEEP YOUR INFORMATION SECURE?
While no method of data transmission or storage is 100% secure and we cannot guarantee that our network or systems will never be compromised, we take reasonable measures to protect your personal data against loss or unauthorized access. The purpose Here Evermore Gardens discloses we can not 100% guarantee the safeguard of data but states that the company will reasonable measure to protect such information. Evermore Gardens has been affected by ransom wear in the past and cannot assume such an attack will not take place again. But upgrade security and data firewalls make such attacks less likely.
CHILDREN’S ONLINE PRIVACY
Evermore Gardens is committed to protecting children’s privacy and safety on the Internet. The Evermore Gardens Site is a general audience site and is not intended for use by children under 18. If you become aware that a child under 18 has provided us with personal data we ask that you notify us by email. Should we become aware that a child under age 18 has provided personally identifiable information, we will take steps to immediately delete it.
Purpose this section is here to comply with the Children’s Online Privacy Protection Act COPPA. The section outlines how Evermore Gardens will handle minor’s data and states the site is not intended for use by minors.
YOUR CALIFORNIA RIGHTS
If you are a California resident, California Civil Code Section 1798.83 permits you to make an annual request for information regarding the disclosure of categories of your personal data Evermore Gardens has shared with third parties for third parties direct marketing purposes. To make this request, please send an email or write to us at California Privacy Rights Evermore Gardens 729 foothills rd. Kingsport TN 37663 Please allow 30 days for Evermore Gardens to respond to your request. Purpose This section is in compliance with California civil code. California is one of Evermore Gardens’ larger markets and due to sales in the state retails such as Evermore Gardens must comply with this provision. Evermore Gardens should also comply with such requests from other states as laws are updated. DO NOT TRACK DISCLOSURE Do Not Track is a privacy preference that can be set in a web browser. At this time we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit https://allaboutdnt.com/.
Purpose Evermore Gardens website and third-party cookies are not currently set up to stop tracking when a do not track signal is sent. Currently, this is not enforceable, so no system is required to honor it. Attached is a link for more information.
WHAT CHOICES CAN I MAKE?
You have choices about how to manage your personal data and what types of communications you receive from us. Access Requests: To request access to, correct, change or delete your personal data, you may contact Evermore Gardens directly by email or by phone. Email Communications: You may choose to opt out of receiving certain email communications by following the instructions in the email to unsubscribe.
Purpose This section is included to provide information on how the customer can control email notifications. This applies to both customer order interactions and Evermore Gardens email marketing. This section also includes how customers can request a change or delete personal information from the company’s records.
HOW TO CONTACT US
For questions about our Privacy Statement, to make choices about receiving marketing or promotional communications, or if you have a request to access, correct or delete your personal data, you may contact us by email, telephone or postal mail at:
Email: See Contact page Postal Mail: Attention: Privacy Evermore Gardens 729 Foothills rd Kingsport TN 37663
CHANGES TO OUR PRIVACY STATEMENT
This Privacy Statement is effective as of September 25, 2019. From time to time it may become necessary to update or change our Privacy Statement and evermore Gardens encourages you to periodically check here for the most current version. If significant changes are made, Evermore Gardens will provide you with appropriate notice, which may include a conspicuous notice on our Site or email notification. Your continued use of the Site constitutes your agreement to this Privacy Statement.